Frequently Asked Questions

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There's nothing better than walking into a space and being greeted with a bright and bold statement piece such as flowers! 

Silk flowers offer so many benefits, its hard to list them all!

• Faux flowers are hassle-free and require no maintenance
• Great value with a big impact
• Easily transported and great for weddings overseas - and they are a keepsake.
• Environmentally friendly when compared to fresh flowers
• Hundreds $$ saved on fresh flowers
• Arrangement size, colour, and flower types are fully customisable to suit your space
• Non-allergenic
• Non-seasonal
• A gift option that leaves lasting memories and wont die! 
• Tax deductible expense for businesses

Yes, we offer monthly or bi-monthly subscription services to businesses throughout the Gold Coast. Individuals can also choose this service, however, it is subject to delivery accessibility during business hours. Each month we will customise your arrangement to suit your space and preferred style. To get started, register for a free trial by filling in the form at the bottom of the Corporate Subscription page. 

There is no obligation to continue after the trial and you can cancel at any time with a minimum of 2 weeks notice. 

For homeware businesses on the Gold Coast, we also offer consignment stock as an alternative to our subscriptions. 

The flower arrangements (of your choice) will be set up in your retail store and paid for by your business once sold, less an agreed commission. We will then come and restock for free as required. 

Get in contact via email if you would like to know more! 

Yes we do! On the Shop page, scroll down to the bottom of the page and you will see the option to purchase a gift voucher for that special someone. 

Gift Vouchers do not expire and you can specify the amount you wish to gift above $30. Vouchers can be emailed on a specific date or printed and gifted in person. You can also visit us in the studio by appointment for a printed gift card. 

We offer three different size options for our arrangements - small, medium and large. 

Small is approximately 45 cm high and 30cm wide

Medium is approximately 55cm high and 35cm wide

Large is approximately 75cm high and 40cm wide

Please note that these sizes are approximate sizes only and variations can occur between arrangement styles. Please contact us if you need specific measurements of a particular style. 

Yes you can! We currently offer event and staging services within the Gold Coast. We make sure the process is completely seamless so you wont have to put your champagne down! 

We now also arrangement hire Australia-wide! Arrangements are carefully packaged and sent a week before your event, then are returned a few days after your event, using the same box and a pre-paid return label. It couldn't be more simple!

Get in contact via email or on the Contact Us page and we can start the process!

Its super easy!

If your flowers get a bit dusty, simply use a hair dryer on cold setting or use a duster. Alternatively, you can also carefully use a soft damp cloth or baby wipe. 

It's also important to keep your arrangement out of prolonged and direct sunlight. This will help with keeping the colours popping!

Yes, you can! If you are on the Gold Coast and would like to collect your arrangement rather than have it posted, please select this option on check out. Collection is by appointment only so please select a suitable time on check-out or get in contact via email to arrange a suitable time once the purchase is made. 

For store items, same-day collection is available if the order is made before 12pm!

We are located at U7B 10/43 Hillcrest Parade, Miami.  

For orders within Australia over $150.00, standard shipping is free! Standard shipping time is 1-5 days within Metro areas and express shipping is 1-3 days. Free shipping applies to our standard small - large table arrangements. Event, wedding or extra large arrangements are quoted individually.

Same-day delivery or collection is available to Gold Coast locals if the website order is finalised before 12PM. Please verify at check-out that your post code is included in our local catchment. Our same-day service does not apply to custom orders. 

Click here for estimated delivery times for your area within Australia: https://www.aramex.com.au/media/2585/aramex-economy-transit-times-matrix_nov2023_v14.pdf

We also now offer shipping to New Zealand! Shipping is charged at a flat rate to all orders. 

If you need international shipping other than to New Zealand, please contact us via email and we can arrange a customised shipping quote. The order will then be invoiced accordingly. 

We do not offer a refund for change of mind. If your flowers or vase is damaged in transit, please get in contact within 30 days to arrange a replacement. If we cannot replace your product due to stock, a full refund will be offered.